Status updates | Aphex Incidents and maintenance reported on status page for Aphex https://status.aphex.co/ https://d1lppblt9t2x15.cloudfront.net/logos/b4f7fca371bcaae9fcee52d661e199e8.png Status updates | Aphex https://status.aphex.co/ en Map and Tile Servers (EU) and APIs (EU) are down https://status.aphex.co/incident/1095438 Tue, 20 Oct 2026 11:58:08 -0000 https://status.aphex.co/incident/1095438#c906f95a7d0a9b3a0df4686d3b3facc708e5e5d786a9d29535123639c63fc2f7 Incident Map and Tile Servers (EU) recovered. Unable to upload Images on Diary/Planner and Insight data experiencing delays https://status.aphex.co/incident/1095591 Tue, 20 Oct 2026 11:57:50 -0000 https://status.aphex.co/incident/1095591#24d2d66b5cbcff28d55a4542e17a7856634151a9282f15ec87ec77469f21c2b1 Incident This issue has been resolved and users can now upload Drawing location images/PDFs, Diary images and access information in Insight. Thank you for bearing with us whilst we worked through this. Unable to upload Images on Diary/Planner and Insight data experiencing delays https://status.aphex.co/incident/1095591 Tue, 20 Oct 2026 08:21:00 -0000 https://status.aphex.co/incident/1095591#eca3947fd9438c76e43146c83169cd19c8b5f72bf3df2ee5a048c5e7e3046a79 Incident Users unable to upload images in Diary/Planner, Insight data also experiencing issues. This appears to be due to a Google Cloud Service outage. We are aware of this issue and the team are looking into it. Map and Tile Servers (EU) and APIs (EU) are down https://status.aphex.co/incident/1095438 Tue, 20 Oct 2026 06:35:11 -0000 https://status.aphex.co/incident/1095438#49b309eff2803b1cac8daece60ae9504d63c865960b11d3f627f538d22d866b6 Incident Map and Tile Servers (EU) went down. Map and Tile Servers (EU) and APIs (EU) are down https://status.aphex.co/incident/1095438 Tue, 20 Oct 2026 06:10:51 -0000 https://status.aphex.co/incident/1095438#6a28899541156a3b5a464db8e416f79f7fb66722edd6ea9b127fa32a50ca702d Incident APIs (EU) recovered. Map and Tile Servers (EU) and APIs (EU) are down https://status.aphex.co/incident/1095438 Tue, 20 Oct 2026 06:10:26 -0000 https://status.aphex.co/incident/1095438#ef868e4f24d1df9455e98edb5f7202547ed5544c8a9c847d2f1d9a438836a6e8 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) and APIs (EU) are down https://status.aphex.co/incident/1095438 Tue, 20 Oct 2026 06:07:15 -0000 https://status.aphex.co/incident/1095438#3627eefd0a97b18e277ec3cd9e536804c90b6812d261c0c8f34183d2d89cf235 Incident Map and Tile Servers (EU) went down. Map and Tile Servers (EU) and APIs (EU) are down https://status.aphex.co/incident/1095438 Tue, 20 Oct 2026 06:06:49 -0000 https://status.aphex.co/incident/1095438#b93bc469c36cff6132ecf9c6c803d441af2498d707d7fe5e110b6fd7eb879e7d Incident APIs (EU) went down. Aphex Application is down https://status.aphex.co/incident/1094917 Mon, 19 Oct 2026 19:14:34 -0000 https://status.aphex.co/incident/1094917#ee795c9f716380e345a2375c16873a14c9cc2fbe8fef9bb7e147272f18365a3b Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/1094917 Mon, 19 Oct 2026 19:10:42 -0000 https://status.aphex.co/incident/1094917#36c9a430b71359d2705abbb799e56a044b71ce97e48292ceac6f6bbe135ecff4 Incident Aphex Application went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/1088782 Tue, 13 Oct 2026 06:21:12 -0000 https://status.aphex.co/incident/1088782#b50f7892e921e874286a0ebd934a96d2db747779173c34ee5e042831cc0daa8e Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/1088782 Tue, 13 Oct 2026 06:19:10 -0000 https://status.aphex.co/incident/1088782#e9117380b03fa633d9f6afd0e4a51abcd7ef30b21464764ca6f9bd0fb213d042 Incident Map and Tile Servers (EU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/1087984 Mon, 12 Oct 2026 09:35:10 -0000 https://status.aphex.co/incident/1087984#61a75fd23fc93f8826a08f94bcd8e02fa013b121cb9c550ae68f49e71f8cd9b0 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/1087984 Mon, 12 Oct 2026 09:33:10 -0000 https://status.aphex.co/incident/1087984#736d62d568d0a222de7831e4f4227edf92d24b786037d54d7b5da7038c7777a5 Incident Map and Tile Servers (EU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/1084949 Thu, 08 Oct 2026 12:07:10 -0000 https://status.aphex.co/incident/1084949#e88204c8c68025ef7e1960aa42f7e9ef94c511c0bf7f52623ce2bc06006bc85b Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/1084949 Thu, 08 Oct 2026 12:05:25 -0000 https://status.aphex.co/incident/1084949#4bf3a8989bfd19e1f427d0079dcf8803f2b92c2c8af7f992dc0968baa8befcbe Incident Map and Tile Servers (EU) went down. Users Unable to Publish Plan https://status.aphex.co/incident/1075911 Mon, 28 Sep 2026 04:34:00 -0000 https://status.aphex.co/incident/1075911#1984212df9750ecaf6a781430e1961c3f977aa16ca3392bb67ef0dd5989fcaa5 Incident The issue has been resolved, users are now able to publish their plans successfully. Thanks for bearing with us while we worked through this. Users Unable to Publish Plan https://status.aphex.co/incident/1075911 Mon, 28 Sep 2026 04:23:00 -0000 https://status.aphex.co/incident/1075911#299be65314737a1ec1805243a532120671fc949ffc673a61aecacdb85d41a579 Incident We are aware of some users currently unable to publish their plan. We are actively working to resolve the issue now. Thank you for your patience. Aphex Application is down https://status.aphex.co/incident/1068522 Fri, 18 Sep 2026 23:02:52 -0000 https://status.aphex.co/incident/1068522#bb4c9ea123fe6521e405237d686c2a67935a6feeed5e205bd441b4a5cc98a543 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/1068522 Fri, 18 Sep 2026 22:43:31 -0000 https://status.aphex.co/incident/1068522#6f2e420f218dfca5c1732c59bc6caf45fb5b5304f8e941b7b446cdc25486a457 Incident Aphex Application went down. Some users unable to access Projects https://status.aphex.co/incident/1065072 Wed, 16 Sep 2026 05:25:00 -0000 https://status.aphex.co/incident/1065072#1e6dd68850a47b6d99e465a16cc067d098cc36306b6b06eed9d1104e710be0e3 Incident We’re back! The issue causing some users to see an Unexpected Error when opening projects has been resolved. Projects should now be accessible as normal. Thanks for bearing with us while we worked through this. Some users unable to access Projects https://status.aphex.co/incident/1065072 Wed, 16 Sep 2026 04:51:00 -0000 https://status.aphex.co/incident/1065072#e35095a107e98b7c35f3e2517da413b9685276b4a506151a256628385bccf969 Incident We’re investigating an issue where some users are unable to access their projects and are seeing an Unexpected Error page when trying to open them. Signing out and back in has resolved the issue for some users while we work on a fix. We’ll share another update shortly. Aphex Application is down https://status.aphex.co/incident/1064132 Tue, 15 Sep 2026 10:41:21 -0000 https://status.aphex.co/incident/1064132#5e4b7e7ad9dc2d35ee6791c3bab6e76c28072b2bba958ab85828cd0545e03b5b Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/1064132 Tue, 15 Sep 2026 10:39:18 -0000 https://status.aphex.co/incident/1064132#b3a9d7df81cfb6b4f246d88d866d2dc07819df1c977da35c9379dc754e352408 Incident Aphex Application went down. Login errors affecting some users https://status.aphex.co/incident/1058132 Wed, 09 Sep 2026 22:40:00 -0000 https://status.aphex.co/incident/1058132#deb33b21ffa782393d6c829f900d33ae9aac9264728b70f3b94a29cf82c240d2 Incident Login functionality has now been restored. The errors appeared to originate with our third-party authentication provider, and access returned to normal without any changes needed on our end. We'll continue monitoring to ensure stability. Login errors affecting some users https://status.aphex.co/incident/1058132 Wed, 09 Sep 2026 22:19:00 -0000 https://status.aphex.co/incident/1058132#8b121e8499c775108ab613e009ef3e3eb075646a0354d6865df29106b1039d9a Incident We're currently investigating reports of errors when attempting to log in to your Aphex account. Our team is working to identify the cause and restore normal access. We'll post an update as soon as we have more information. Thanks for your patience. Aphex Application is down https://status.aphex.co/incident/1020233 Wed, 19 Aug 2026 00:04:30 -0000 https://status.aphex.co/incident/1020233#8e8cd1f603a3844fc08a4e1776fa532a12e733beb6276c71abc3889d35db7424 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/1020233 Wed, 19 Aug 2026 00:01:20 -0000 https://status.aphex.co/incident/1020233#568b72ae297f754fd866a3a5a3137e6263006e016d6907004a68c999986e90b3 Incident Aphex Application went down. Some user's unable to access Aphex https://status.aphex.co/incident/996455 Wed, 05 Aug 2026 11:32:00 -0000 https://status.aphex.co/incident/996455#f8a4bd58938627e124149fb1aa56886d2ccd7a152f48153b8291b937be9059c7 Incident We identified the issue and resolved this. Services should be up and running as normal now. Thank you for your patience Some user's unable to access Aphex https://status.aphex.co/incident/996455 Wed, 05 Aug 2026 04:43:00 -0000 https://status.aphex.co/incident/996455#5527d4a057eb53c974e2cd1fd512940ab4b4f5fa890b051b654bafe5947b4cc0 Incident We’re investigating an issue with users being able to access Aphex. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Map and Tile Servers (AU) is down https://status.aphex.co/incident/995640 Tue, 04 Aug 2026 10:14:27 -0000 https://status.aphex.co/incident/995640#81d4d6a5deb661ec4c61d080bdc678f4302fd9041c162fca3aeee768230ffebf Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/995640 Tue, 04 Aug 2026 10:12:14 -0000 https://status.aphex.co/incident/995640#f9d42bfd4f94d1af9b305947f6a170db5498ce8497ad34e614ad076f5ba02224 Incident Map and Tile Servers (AU) went down. AI Summary Feature Temporarily Unavailable in Diary https://status.aphex.co/incident/986071 Wed, 29 Jul 2026 23:25:00 -0000 https://status.aphex.co/incident/986071#0b2c0374ca78a53f792586d021cbfd1c3c18cf8f11ea4b59428563a081055bfe Incident The AI summary feature in Diary was temporarily unavailable this morning due to a response processing issue. The feature is now fully operational and working normally. Users unable to get into Aphex and changes unable to save https://status.aphex.co/incident/965789 Thu, 16 Jul 2026 10:16:00 -0000 https://status.aphex.co/incident/965789#c1053a7866e0144a53d8cce8dd378fef7a33b84ceb50ed8250f6d4086a81fe23 Incident We've identified and resolved the issue where users were unable to log in or make edits to tasks. This has now been resolved, thank you for your patience Users unable to get into Aphex and changes unable to save https://status.aphex.co/incident/965789 Thu, 16 Jul 2026 08:29:00 -0000 https://status.aphex.co/incident/965789#3eafb5167b244d5d590fad56b4a3a9944e4ec96556444613eddbee877334db44 Incident We’re currently seeing widespread login failures caused by our upstream provider Workos impacting login and task updates. We’re monitoring the situation closely and will update as normal service is restored Users unable to get into Aphex and changes unable to save https://status.aphex.co/incident/965789 Thu, 16 Jul 2026 08:20:00 -0000 https://status.aphex.co/incident/965789#cf6d0588583a9ccbd2ce169a7bc06f123ccd803faa2990b16b39448e58a0ed6d Incident Users are unable to log into Aphex of if they are already in changes are unable to be saved. We are looking into this and will update when we have more information Some services are down https://status.aphex.co/incident/965765 Thu, 16 Jul 2026 08:05:00 -0000 https://status.aphex.co/incident/965765#b0cd7fafab969c69dd495176e7ec62c334ecd8d46b966b40e7c301553c2d9bb4 Incident Aphex Application went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/948560 Thu, 09 Jul 2026 16:38:10 -0000 https://status.aphex.co/incident/948560#1bc490fb9659d0e0b54788ebe6a8114ec1d5480b003832073c05ffa29d77ffd8 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/948560 Thu, 09 Jul 2026 16:36:21 -0000 https://status.aphex.co/incident/948560#382b7fe00f138e80aede7244275dfa21f56407589f00f9556d45fc67ab18cb8b Incident Map and Tile Servers (EU) went down. Printing getting stuck on "processing" https://status.aphex.co/incident/928561 Fri, 19 Jun 2026 09:29:00 -0000 https://status.aphex.co/incident/928561#3027b66e1d0967d53396d513d40015d8b9c6802dd50aee63351f81f4e39df174 Incident We've identified and resolved the issue where users were getting stuck on "processing" while printing. This has now been resolved, thank you for your patience Printing getting stuck on "processing" https://status.aphex.co/incident/928561 Fri, 19 Jun 2026 07:45:00 -0000 https://status.aphex.co/incident/928561#16d7773e8f947340c7e49b6b1cc200eae10392b9f1d2b09e6a280846ec9a44d4 Incident When users are trying to print they are getting stuck on "processing" and the pdf is not downloaded to the local device. We are aware of the issue and working through the issue and will update when we have more information. Creating folders from Gantt is currently unavailable https://status.aphex.co/incident/912486 Thu, 04 Jun 2026 03:06:00 -0000 https://status.aphex.co/incident/912486#4ff322745f5f121e1b9c96c857a43682bdcef12f11c9fc76e9abcff98b56e806 Incident We've identified and resolved the issue where creating a subfolder from the Gantt could cause other folders without tasks to disappear. The + Add Folder button has now been restored to the overflow menu on the Gantt View, and folders and subfolders can once again be created from both the Gantt View and the Folder page within Project Assets. Thank you for your patience while we investigated and resolved this issue! Creating folders from Gantt is currently unavailable https://status.aphex.co/incident/912486 Thu, 04 Jun 2026 01:34:00 -0000 https://status.aphex.co/incident/912486#1ad645528287c72fb4df400006c69d69cb97446120813b9b6fdefa2618013b59 Incident We've identified an issue where creating a subfolder from the Gantt can cause other folders without tasks to disappear. To prevent further impact, we've temporarily removed the + Add Folder button from the overflow menu on the Gantt View while we work on a fix. You can continue creating Folders and Subfolders from the Folder page within Project Assets. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Aphex Application is down https://status.aphex.co/incident/875986 Mon, 20 Apr 2026 21:35:11 -0000 https://status.aphex.co/incident/875986#fb40fdbca44e4f72a370059c9e54e3c7c72093d5c56ab1b2059d689dc303708d Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/875986 Mon, 20 Apr 2026 21:33:00 -0000 https://status.aphex.co/incident/875986#e31bfb804f208461af3e4559562641eeca40804b9ed3f8e3ef1529acdd74085b Incident Aphex Application went down. Publishing not working as expected https://status.aphex.co/incident/868778 Fri, 10 Apr 2026 17:40:00 -0000 https://status.aphex.co/incident/868778#c6a80db985c3c0abd53ae343c85adf201b1d8aaa145a0a7cdea22d0d9286b8cc Incident We have identified the root cause of the issue and publishing is working as normal. Thank you for your patience Publishing not working as expected https://status.aphex.co/incident/868778 Fri, 10 Apr 2026 14:49:00 -0000 https://status.aphex.co/incident/868778#dc8083ae9c5b2a17fc8d0e3280b2a40d230050cb0f212c0e2427e56d2f8b6451 Incident users are having issues attempting to publish their plan, we are aware of this and working to resolve the issue. Thank you for your patience Aphex Application is down https://status.aphex.co/incident/852624 Thu, 19 Mar 2026 05:37:44 -0000 https://status.aphex.co/incident/852624#06b81639b0d9768f05a3b26e8f32a4e417af436da99c6fce7f88f3b108001fe3 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/852624 Thu, 19 Mar 2026 05:36:23 -0000 https://status.aphex.co/incident/852624#f0ffce7aa23aa105bce1eefed711ed70e277d7d9a491b8d18ec3a93c68da0f8b Incident Aphex Application went down. Aphex Application is down https://status.aphex.co/incident/851351 Tue, 17 Mar 2026 14:26:39 -0000 https://status.aphex.co/incident/851351#aacd2253e365a2d6cf77599a7624683bc768ae88665af9a54012e1c36cd6f9e5 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/851351 Tue, 17 Mar 2026 14:20:20 -0000 https://status.aphex.co/incident/851351#e513b640f47c0de9a12a205a4cae1663a79d14cd15d16c81e7afd35e6bd5010a Incident Aphex Application went down. Email notifications delayed https://status.aphex.co/incident/818072 Wed, 04 Feb 2026 10:12:00 -0000 https://status.aphex.co/incident/818072#f20466697dee3ce1f38af5b8dd13b195e2750366d619c214b1933b26b842e8bd Incident Our email notifications are now working as expected, thank you for you patience while we resolved the issue. Email notifications delayed https://status.aphex.co/incident/818072 Wed, 04 Feb 2026 02:34:00 -0000 https://status.aphex.co/incident/818072#91c69499c3d7816347233db762655250722a6089f823b9f7856aa32452fe503e Incident We’re having some trouble with email notifications. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Aphex Application is down https://status.aphex.co/incident/795558 Mon, 29 Dec 2025 12:05:59 -0000 https://status.aphex.co/incident/795558#11910eed2d8534e3d65230a5cd69e63a8712bdf0de53c6d0b01282cfb4d0a2d6 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/795558 Mon, 29 Dec 2025 11:28:31 -0000 https://status.aphex.co/incident/795558#8f925b9423b71f9bde24c4e3c1aa5cc605f3d8ea6ab5f1e4ecda4aab4e48dd8a Incident Aphex Application went down. Some services are down https://status.aphex.co/incident/780239 Fri, 05 Dec 2025 09:38:00 -0000 https://status.aphex.co/incident/780239#959a67c2fd300ab130bc2a294debcd34c8a92ba94a83d99cdbb6a012528f4a07 Incident Aphex is back online. The underlying service disruption has been resolved, and everything is operating normally. Some services are down https://status.aphex.co/incident/780239 Fri, 05 Dec 2025 08:52:00 -0000 https://status.aphex.co/incident/780239#9ac0df92918677712a16740bf1e95f128fc4e327d5f3b6e4ee7b21c39eeb0e4d Incident We’re seeing an outage that’s affecting Aphex availability. Our team is monitoring an upstream issue and will restore service once the environment recovers. We’re monitoring it closely and will bring the platform back online as soon as it’s safe to do so. Map and Tile Servers (AU) is down https://status.aphex.co/incident/757143 Mon, 03 Nov 2025 19:27:10 -0000 https://status.aphex.co/incident/757143#d2a5f8cdb9e31e0ec936a1b4b0d386af2f3a1fb799cfcf7099db078f3ff4961a Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/757143 Mon, 03 Nov 2025 19:23:57 -0000 https://status.aphex.co/incident/757143#cab30eb0a041fdfea6edd86fb9b2059052d25a3f352eb08b1cb3db863157b68a Incident Map and Tile Servers (AU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/755012 Fri, 31 Oct 2025 03:38:53 -0000 https://status.aphex.co/incident/755012#14fd5ff5d1aeda64238dd10430e563fbf511ff5c048bb545df687032043b973e Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/755012 Fri, 31 Oct 2025 03:36:39 -0000 https://status.aphex.co/incident/755012#005e30532357e0a8ca78375a522849332e149393fe98323c53de287c7b85cfa8 Incident Map and Tile Servers (EU) went down. Aphex Application is down https://status.aphex.co/incident/748637 Tue, 21 Oct 2025 20:47:34 -0000 https://status.aphex.co/incident/748637#378d1a71fef120e441ab4953343a7e4b47e980376168d6bdf76488cd74ce2c15 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/748637 Tue, 21 Oct 2025 20:44:18 -0000 https://status.aphex.co/incident/748637#20bf3b703b8cd8105b4bb33dbc4b6f05c2e030b025ec919ed7a92f422650cd64 Incident Aphex Application went down. Aphex Application is down https://status.aphex.co/incident/746743 Tue, 21 Oct 2025 01:56:00 -0000 https://status.aphex.co/incident/746743#709e224f029aaf41695e8282d13b7ce76337c9663fa4973386c75cf18cc8103d Incident Most logins are now succeeding. Our upstream provider (WorkOS) has released a fix for the issue, and authentication services are stabilising. Some users may still experience the occasional error while the backlog clears, but retrying should work in most cases. We’ll continue monitoring Aphex Application is down https://status.aphex.co/incident/746743 Mon, 20 Oct 2025 23:03:00 -0000 https://status.aphex.co/incident/746743#6610d4c5499ea17036d9e21b0befa6a01adab2ef1282d4bd6a22378b09e3a579 Incident We’re currently seeing ongoing login failures due to our authentication provider, WorkOS. This means some users are unable to sign in or access Aphex. Existing logged-in sessions are unaffected Aphex Application is down https://status.aphex.co/incident/746743 Mon, 20 Oct 2025 19:14:20 -0000 https://status.aphex.co/incident/746743#52ce5249e1dbe2a02eaf3909dac2328b5891f2f1b65987cff323e8a851fc7fd1 Incident Aphex Application went down. Aphex Application is down https://status.aphex.co/incident/746743 Mon, 20 Oct 2025 13:45:25 -0000 https://status.aphex.co/incident/746743#2445612dc6741c3546f20603fa4438b358b9d720d88841d97ae40cd209c35600 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/746743 Mon, 20 Oct 2025 13:43:17 -0000 https://status.aphex.co/incident/746743#660335399621a6da47484230f3ecb3c29f2d41ee082ace936bfa2a8dcf8e9cb6 Incident Aphex Application went down. Aphex Application is down https://status.aphex.co/incident/746743 Mon, 20 Oct 2025 10:05:39 -0000 https://status.aphex.co/incident/746743#eb7034ba446c4d269fdf9c7b47603efa33d8be400fa9e79f5befa36d2cd79e9b Incident Aphex Application recovered. Aphex users unable to login https://status.aphex.co/incident/746774 Mon, 20 Oct 2025 09:46:00 -0000 https://status.aphex.co/incident/746774#e5e64389bdd8857c760d3c594f04538f394504b54d9866a902ff9a52d8cf2870 Incident Most logins are now succeeding. Our upstream provider (AWS, via WorkOS) is showing strong signs of recovery, and authentication services are stabilising. Some users may still experience the occasional error while the backlog clears, but retrying should work in most cases. We’ll continue monitoring until full resolution is confirmed. Aphex users unable to login https://status.aphex.co/incident/746774 Mon, 20 Oct 2025 07:51:00 -0000 https://status.aphex.co/incident/746774#b9c4d7e913b5c5938346af4ceb3f5696ecc277c1b033a26333af93f15a4ab463 Incident We’re currently seeing widespread login failures caused by an upstream AWS outage impacting our authentication provider, WorkOS. This means some users are unable to sign in or access Aphex. Existing logged-in sessions are unaffected, and no data is at risk. We’re monitoring the situation closely and will update as AWS restores normal service. Aphex users unable to login https://status.aphex.co/incident/746774 Mon, 20 Oct 2025 07:27:00 -0000 https://status.aphex.co/incident/746774#3d75396e92b1f726dad31babf155d4acc9de32c23b46c34b2fcdd502e61fd350 Incident Users are hitting an error when trying to access the Aphex login page. We are currently investigating and will update when we have more information. Thank you for your patience Aphex Application is down https://status.aphex.co/incident/746743 Mon, 20 Oct 2025 07:08:12 -0000 https://status.aphex.co/incident/746743#4f13eb6e56de01cdac106b83993d38ed72b3883efc7b5ce44221a0d1b673c244 Incident Aphex Application went down. User's unable to access Aphex https://status.aphex.co/incident/744500 Thu, 16 Oct 2025 04:02:00 -0000 https://status.aphex.co/incident/744500#42b0d54d9b2370a8e38335ccc4b46c866bade06e02f4ee7a178459ee5e7f7739 Incident We’re back! Aphex should be up and running. Thanks for bearing with us. User's unable to access Aphex https://status.aphex.co/incident/744500 Thu, 16 Oct 2025 03:57:00 -0000 https://status.aphex.co/incident/744500#f704174e1cb8ccb161201b7692a5166c8073b6a2913e4b5ddf1a1459948d2660 Incident We’re investigating an issue with users being able to access Aphex. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Issues with publishing plan https://status.aphex.co/incident/742541 Mon, 13 Oct 2025 08:27:00 -0000 https://status.aphex.co/incident/742541#c9901eb0afd76e7bde767fe628536e4f88f047bdff268775ab5d908c0c83924a Incident We've identified the root cause of the issue and released a fix, Pubishing is now working as expected. Thank you for your patience Issues with publishing plan https://status.aphex.co/incident/742541 Mon, 13 Oct 2025 07:48:00 -0000 https://status.aphex.co/incident/742541#3d3780ff7ab0ac400da22f29fed353d5ee01873aedad33b1395487e44576d464 Incident We're investigating reports of users experiencing issues with publishing their plan. We're working to fix the problem as quickly as we can and will share another update shortly. Aphex Application is down https://status.aphex.co/incident/742162 Sun, 12 Oct 2025 13:27:43 -0000 https://status.aphex.co/incident/742162#6ab0d30ace719f1df2f1de7d28cecf7f89ddb6621d1803949c35631d89f10f80 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/742162 Sun, 12 Oct 2025 13:24:19 -0000 https://status.aphex.co/incident/742162#c20556751d5899841819ee1b6dc5d8afe827c631641f104a72200b3994a3cfc1 Incident Aphex Application went down. Aphex Application is down https://status.aphex.co/incident/736396 Thu, 02 Oct 2025 14:33:45 -0000 https://status.aphex.co/incident/736396#fabb3aa50f173c2c8b7d4d9ac5e958e1518cf0ffff3ce75ecaf247839087561d Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/736396 Thu, 02 Oct 2025 14:29:30 -0000 https://status.aphex.co/incident/736396#1ed864aed4499aa2ddafe2f25f029adc9d22a82aa56beb1c147f2e480ea610ba Incident Aphex Application went down. Users are unable to import master schedule imports https://status.aphex.co/incident/736219 Thu, 02 Oct 2025 08:23:00 -0000 https://status.aphex.co/incident/736219#834ea1018bfd5948a8ab3edcc379242c9cdae25fc02ffb39c3fe34f6d81b8015 Incident We've identified the root cause of the issue and released a fix, Importing Master Schedules is now working as expected Users are unable to import master schedule imports https://status.aphex.co/incident/736219 Thu, 02 Oct 2025 08:09:00 -0000 https://status.aphex.co/incident/736219#1b8f0c9a1d290ca7e0dfbfb7779cc89035b54f8b40b5019ceb401091ca26633c Incident Users are experiencing issues when trying to import master schedule files. The files are not uploading correctly, Our team is investigating the cause and working on a fix. Aphex Application is down https://status.aphex.co/incident/735978 Wed, 01 Oct 2025 23:47:42 -0000 https://status.aphex.co/incident/735978#2781b3905f4875182e12852950084b8bcc4ff30cc4e3783faa2de1fab25bd817 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/735978 Wed, 01 Oct 2025 23:45:28 -0000 https://status.aphex.co/incident/735978#25460f918871268f7996ed43fb961dc50dd7c28a059d929ac8404e43b4290023 Incident Aphex Application went down. Unexpected Error Affecting Some Attempts to Open Projects https://status.aphex.co/incident/726535 Thu, 18 Sep 2025 10:26:00 -0000 https://status.aphex.co/incident/726535#946fcec4e1619bc135407e89070a1f57c47ceba1719749ecf41179b8170b277e Incident The issue causing errors when opening projects has been resolved. Users should now be able to open projects without encountering connection errors. Thank you for your patience while we worked to restore normal service. Unexpected Error Affecting Some Attempts to Open Projects https://status.aphex.co/incident/726535 Thu, 18 Sep 2025 10:01:00 -0000 https://status.aphex.co/incident/726535#d157abdf7c2abb52bbc148e6b7b1bdc579a006c536c1bd62ce727061e276fc6c Incident We’re aware of an issue where some users may see an error when opening projects. Refreshing the page or trying again usually resolves the issue. Our team is investigating the cause and working on a fix. Map and Tile Servers (AU) is down https://status.aphex.co/incident/726456 Thu, 18 Sep 2025 07:33:04 -0000 https://status.aphex.co/incident/726456#3f54e25892808d1c4b1a7b3ce9b5de6bd7320d4c0cf7dcf4fc3850c6a79f6bd2 Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/726456 Thu, 18 Sep 2025 07:29:46 -0000 https://status.aphex.co/incident/726456#070f17bfd1d2d52a82ef861f976414cb62e165dcb4f840824c0661f4b944fca3 Incident Map and Tile Servers (AU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/720652 Mon, 08 Sep 2025 19:02:15 -0000 https://status.aphex.co/incident/720652#e1171eb69bcf4189f5fbad6a80b95b3f697fcb86e3acac4aa7950714721a02be Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/720652 Mon, 08 Sep 2025 19:00:04 -0000 https://status.aphex.co/incident/720652#7c13281be417c48875d0a30663095090dea829219e5b7646e1a04f4186193785 Incident Map and Tile Servers (EU) went down. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Tue, 02 Sep 2025 12:39:00 -0000 https://status.aphex.co/incident/713255#21827717cd2ca96652fb402a386ca5c75cf7ec3548e9ed8a007deff887a07db6 Incident After monitoring the fix we are confident this has resolved the issue to our sync engine and should no longer be impacting task edits. Thanks for bearing with us. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Mon, 01 Sep 2025 10:00:00 -0000 https://status.aphex.co/incident/713255#744946c5d3133e4917ede3177ab6e84fd91b2df00719415a043ef9416931e3f7 Incident The new sync engine is now live and early signs are positive with all project updates saving as expected. We'll continue to monitor performance closely across all regions over the next day to ensure stability before marking this incident as resolved. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Mon, 01 Sep 2025 03:42:00 -0000 https://status.aphex.co/incident/713255#66c8ecb26a05dcc314db49265322e57d1e9dc23be8107f89c9be8fcdecfd0029 Incident A fix for the tasks saving has been released. There is still ongoing work around the sync engine to be released in the coming days. This page will be kept updated as the rollout progresses. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Mon, 01 Sep 2025 02:40:00 -0000 https://status.aphex.co/incident/713255#5d2e6665ac1819cff57c7427312b49e60acb3b55a9d0d9c22d3f12c9fcbffccc Incident We’ve identified the cause of the saving issues affecting some projects. Our team are working on the fix and working to get this released. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Mon, 01 Sep 2025 02:32:00 -0000 https://status.aphex.co/incident/713255#fc77184b24d2a01f972aee018fa8ef4a58676655beec3ef3a6da671a73fb57a5 Incident We're investigating reports of users experiencing issues with updating or saving tasks successfully within their Project. We're working to fix the problem as quickly as we can and will share another update shortly. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Thu, 28 Aug 2025 10:42:00 -0000 https://status.aphex.co/incident/713255#03f8c6da275f7294e00aa5c1b59787cecd1c3ce6ac41fda01c6327792c295520 Incident We’ve identified the cause of the saving issues affecting some projects. Our sync engine relies on a cache to keep projects fast and up to date. In some cases, the cache can drop and begin rebuilding from the database. During this rebuild window, changes may fail to save. The cache will self-heal - smaller projects recover in minutes, larger ones may take over an hour. We’re in the final stages of testing a fix and expect to release it soon. This page will be kept updated as the rollout progresses. Some Users Experiencing an Issue with Task Updates and Saves https://status.aphex.co/incident/713255 Wed, 27 Aug 2025 06:09:00 -0000 https://status.aphex.co/incident/713255#c697e006cef0b8647f498a847cf3f49cc5dc71c2b3f9a6402b2b40f14b1471cb Incident We're investigating reports of users experiencing issues with updating or saving tasks successfully within their Project. We're working to fix the problem as quickly as we can and will share another update shortly. Some projects unable to see Tasks or Project Assets https://status.aphex.co/incident/707954 Tue, 19 Aug 2025 07:38:00 -0000 https://status.aphex.co/incident/707954#93dcee86edbba447cdaf5ac0bca6abe93079af3181b5522b86b568aad78dc930 Incident We identified that updates were failing due to a caching issue. The team deployed a fix overnight (UK time) and all affected projects are now updating as expected. Thanks for bearing with us. Some projects unable to see Tasks or Project Assets https://status.aphex.co/incident/707954 Mon, 18 Aug 2025 16:00:00 -0000 https://status.aphex.co/incident/707954#e91a9c36bf9ecdd0fadd5ce8c15c6c436623d1929f590bcacc949f6bf4774332 Incident We’ve identified that the failed updates were caused by a caching issue. Our system incorrectly believed the necessary data had already been stored, so it didn’t rebuild the cache as expected. We’ve queue a fix to run overnight (UK time) to ensure affected projects are properly updated. Thanks for bearing with us - we’ll keep you posted. Some projects unable to see Tasks or Project Assets https://status.aphex.co/incident/707954 Mon, 18 Aug 2025 13:50:00 -0000 https://status.aphex.co/incident/707954#9c2e341eed8966380e8470199dac19e599ba7ac966671024eb1bdbb2779ef3e9 Incident We're investigating reports of existing tasks not appearing on the Gantt and missing Project Assets. We're working to fix the problem as quickly as we can and will share another update shortly. Map and Tile Servers (AU) is down https://status.aphex.co/incident/707531 Sun, 17 Aug 2025 17:08:27 -0000 https://status.aphex.co/incident/707531#db789c728cc0f0e882336f6780b1e03a3ff0dd1f6d8d6844a1914394bedd693e Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/707531 Sun, 17 Aug 2025 17:06:19 -0000 https://status.aphex.co/incident/707531#e8b970c04df0c29ab6a1b5870b512da884075b7b9abe05839080eb6f7f57f22b Incident Map and Tile Servers (AU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/706496 Fri, 15 Aug 2025 08:07:55 -0000 https://status.aphex.co/incident/706496#c30f35a43893c29ca2852b33af9ba35cc2db778bbca8f070f8359518c0e9ba87 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/706496 Fri, 15 Aug 2025 08:06:10 -0000 https://status.aphex.co/incident/706496#5753b1fd9a8e52314c53989510b4edfe895de7ae54aa671b677ec1fc881fb706 Incident Map and Tile Servers (EU) went down. We are currently experiencing intermittent issues with Published Versions https://status.aphex.co/incident/701366 Wed, 06 Aug 2025 12:14:00 -0000 https://status.aphex.co/incident/701366#4e0473727d256ad682986490a712e1ef838bd689e97c0664ff3a381472e8bc3d Incident We've identified the root cause of the issue, and all Published Versions are now loading as expected We are currently experiencing intermittent issues with Published Versions https://status.aphex.co/incident/701366 Wed, 06 Aug 2025 11:14:00 -0000 https://status.aphex.co/incident/701366#714582656feb9c8c8c86f8c30327dcf5dde576e464fac46f9792ffc853d1df5c Incident We’re having some trouble with Published Versions. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Slow Project Load Times https://status.aphex.co/incident/626951 Mon, 28 Jul 2025 07:50:00 -0000 https://status.aphex.co/incident/626951#5f2a47634f9706715cf957de8844e7dd6163b09c1143b9fc4ddff94678f0d4f0 Incident We observed an increase in timeouts between two internal services, causing a temporary outage. Restarting the affected service restored full functionality, and systems are now operating normally. We’re continuing to investigate the underlying cause to prevent future recurrence. Slow Project Load Times https://status.aphex.co/incident/626951 Mon, 28 Jul 2025 07:22:00 -0000 https://status.aphex.co/incident/626951#2f85426228c3344a42f358176e7e1618e8bf11de6dcc203b02f56b46bc0df8a0 Incident Some users are experiencing slow project load times. We're currently investigating. Map and Tile Servers (AU) is down https://status.aphex.co/incident/623568 Tue, 22 Jul 2025 01:00:52 -0000 https://status.aphex.co/incident/623568#b22429cf1b6ebd0881c2b2e27d995b6e3b6ecfc307fdcc62f74c680913be1732 Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/623568 Tue, 22 Jul 2025 00:58:42 -0000 https://status.aphex.co/incident/623568#7f2e1d59e1056d9d84badf61a130b4471b259c7296a7a9cb8834f605a0ccb401 Incident Map and Tile Servers (AU) went down. Aphex Application is down https://status.aphex.co/incident/620961 Wed, 16 Jul 2025 21:10:32 -0000 https://status.aphex.co/incident/620961#36379db5ffd50bbb13173aacd14ef3eb05fa169cc00f2e298a61794dd47ff6ce Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/620961 Wed, 16 Jul 2025 20:40:49 -0000 https://status.aphex.co/incident/620961#91c6485648eb1a5c15a6d8fde441acb3e87060dae0058c71f042e514b696bb56 Incident Aphex Application went down. Some users are unable to view existing tasks on the Gantt https://status.aphex.co/incident/620340 Wed, 16 Jul 2025 00:37:00 -0000 https://status.aphex.co/incident/620340#0117185e1869bc656b1fb46d0f33c18da9c34e94c1cbfd74340fa85f38b64058 Incident We’re back! Aphex App should be up and running. Thanks for bearing with us. Some users are unable to view existing tasks on the Gantt https://status.aphex.co/incident/620340 Tue, 15 Jul 2025 23:36:00 -0000 https://status.aphex.co/incident/620340#66641ad53ca62e8a21991274724c3507844ac5ff66370ac5f5579d5db88a5644 Incident Some users are unable to see existing tasks when logging in and going to the Gantt. This is impacting the ability to save changes to tasks and see some of the existing users. Map and Tile Servers (EU) is down https://status.aphex.co/incident/613035 Wed, 02 Jul 2025 12:02:20 -0000 https://status.aphex.co/incident/613035#1a85eea349f4c4a7ffc06612f1130ffd6d4802fe6fc6e5cf2867fef09fc61941 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/613035 Wed, 02 Jul 2025 12:01:05 -0000 https://status.aphex.co/incident/613035#977823cfa24f894a809035435de4ffe1db34db277047eabd76f2ca26ea32f875 Incident Map and Tile Servers (EU) went down. Monitoring Cloud Provider Outage https://status.aphex.co/incident/602149 Fri, 13 Jun 2025 01:45:00 -0000 https://status.aphex.co/incident/602149#100913b4900e90dc0a0051e3f637b08962ed14813e475d43b4e69f953956c21f Incident Our Cloud Provider has resolved the issues. Monitoring Cloud Provider Outage https://status.aphex.co/incident/602149 Thu, 12 Jun 2025 22:32:00 -0000 https://status.aphex.co/incident/602149#de80788e5711a25eb0c7f494520535c6720a602eb0a66013ecf62e53718303a6 Incident Our cloud provider is experiencing an outage. Aphex systems remain operational but we will continue to monitor the situation Aphex Application is down https://status.aphex.co/incident/601715 Thu, 12 Jun 2025 20:00:13 -0000 https://status.aphex.co/incident/601715#7284ecf802ebbba8e579c28e44ce2594146e654f144b9c7414b799d2d96bcef9 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/601715 Thu, 12 Jun 2025 18:06:25 -0000 https://status.aphex.co/incident/601715#92dd0e38dd33d8353037ba667dab170cc8e9bc86db126f4b9ad6269fa4ed19f2 Incident Aphex Application went down. New Users Unable to Complete Signup https://status.aphex.co/incident/601151 Thu, 12 Jun 2025 00:47:00 -0000 https://status.aphex.co/incident/601151#29f5d6e709b1b69c0b7a2a608244f996fb211d222dc6717b7bac298d654c06a8 Incident We’re back! New users should be able to sign up again. Thanks for bearing with us. New Users Unable to Complete Signup https://status.aphex.co/incident/601151 Thu, 12 Jun 2025 00:04:00 -0000 https://status.aphex.co/incident/601151#bdda498f115705c0c1462b9442411c1b222ef9e833113ba05e25248fe2b3038a Incident We’re having some trouble with new users signing up to Aphex. After verifying their email, new users will see an error and be unable to complete their account creation. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. XML & XER files using P6 Schema are importing with risk of duplicate tasks https://status.aphex.co/incident/598114 Mon, 09 Jun 2025 07:41:00 -0000 https://status.aphex.co/incident/598114#ad7c73d368b13384161821a48572cbecadb2739be28c3020e9015dcb433c4061 Incident We’re back! Uploading XML & XER files using the P6 schema should be up and running. Thanks for bearing with us. XML & XER files using P6 Schema are importing with risk of duplicate tasks https://status.aphex.co/incident/598114 Fri, 06 Jun 2025 10:01:00 -0000 https://status.aphex.co/incident/598114#cdb0484943e41df27ccd9a97b102095c4dd2ed73b9bccaf677497b4b6c64f343 Incident We’ve identified an issue with how activity IDs are mapped during import. While an import will complete successfully, it may cause duplicate tasks and broken links between subsequent imports and External ID's are incorrect. To avoid cleanup later, we recommend holding off on imports until further notice. Map and Tile Servers (EU) is down https://status.aphex.co/incident/597748 Thu, 05 Jun 2025 20:04:20 -0000 https://status.aphex.co/incident/597748#a50cca0a3031e5f0879753cb0b313f167bc1256301ea37ba096502a79f255507 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/597748 Thu, 05 Jun 2025 20:01:21 -0000 https://status.aphex.co/incident/597748#8367f895e2a30ed3b3d0d8320fb1deda22b79fb22c1203f0640c5ff71c515f49 Incident Map and Tile Servers (EU) went down. Unable to Upgrade/Downgrade trials - APAC Region https://status.aphex.co/incident/595399 Mon, 02 Jun 2025 15:42:00 -0000 https://status.aphex.co/incident/595399#2e331f57116113c893041ae501787386b20e09104ea4c3e931c37a172e504198 Incident We’re back! Upgrading/Downgrading trials in the APAC Region should be up and running. Thanks for bearing with us. Application error when signing up to Aphex https://status.aphex.co/incident/595395 Mon, 02 Jun 2025 09:17:00 -0000 https://status.aphex.co/incident/595395#94f9167647b85869b2937eb52d87ecf0bd2ac6e4c0ff92d24e4af8922d8f653e Incident We’re back! signing up to Aphex for the first time & hitting an issue where login tokens do not contain the correct information and are hitting a loading page should be up and running. Thanks for bearing with us. Unable to Upgrade/Downgrade trials - APAC Region https://status.aphex.co/incident/595399 Mon, 02 Jun 2025 07:30:00 -0000 https://status.aphex.co/incident/595399#4c01d45cad4ac80443df3f1d5e538dff41c25b91c83db80b8c8a400da51221eb Incident We’re investigating an issue with Upgrading and Downgrading trials that is impacting some users in the APAC region. When trying to Upgrade/Downgrade the trial they don't process as expected. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Application error when signing up to Aphex https://status.aphex.co/incident/595395 Mon, 02 Jun 2025 07:19:00 -0000 https://status.aphex.co/incident/595395#9c4354eee0b18f689bee51af333ca4e596e8d6d9561d858497bb70c421bffb8a Incident We’re investigating an issue when signing up to Aphex for the first time that is impacting some users. When creating the user profile, users are hitting a "application error" message. Users are also hitting an issue where their login tokens do not contain the correct information and are hitting a loading page and unable to get in. Users will need to log in and back out as a workaround. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Map and Tile Servers (AU) is down https://status.aphex.co/incident/562998 Tue, 13 May 2025 20:42:38 -0000 https://status.aphex.co/incident/562998#730cfdf4f83ac9828057384a842bb9f9f67de91ff5cf0cf5e44c27e1740d83d7 Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/562998 Tue, 13 May 2025 20:40:27 -0000 https://status.aphex.co/incident/562998#31ec9c866ed6bdb68456b07a55ec39945a7dc75a8f672980a4169b3d2e6cdbc7 Incident Map and Tile Servers (AU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/560849 Mon, 12 May 2025 15:36:52 -0000 https://status.aphex.co/incident/560849#7f4ea66253670e0974804a27203fab6d890a0a43562b375f6877478ce81cb317 Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/560849 Mon, 12 May 2025 15:34:54 -0000 https://status.aphex.co/incident/560849#da0bbc303fe1cc02faa49b45a38288298e71095513c4fc738b29da07e54b830c Incident Map and Tile Servers (EU) went down. Unable to login to the Aphex mobile app https://status.aphex.co/incident/542525 Wed, 09 Apr 2025 13:56:00 -0000 https://status.aphex.co/incident/542525#1d0a19672254b0492c6beeb36033446293b71013579d6bed0b5acec9aa90d240 Incident We’re back! We have identified the root cause of the issue and the mobile app is back up and running. Thanks for bearing with us. Unable to login to the Aphex mobile app https://status.aphex.co/incident/542525 Wed, 09 Apr 2025 12:35:00 -0000 https://status.aphex.co/incident/542525#a7353f6dd35dd53527ad770df47c3752d6535086cbd020fc8c8296675c7c87e5 Incident We’re experiencing an issue with logging into the Aphex mobile app that is impacting users. We’re investigating the possible causes including reviewing our third party authentication provider. We’ll share another update shortly. Aphex Application is down https://status.aphex.co/incident/537073 Mon, 31 Mar 2025 01:52:42 -0000 https://status.aphex.co/incident/537073#1526bf5b4cb0682b2ffa166c5771c2e06c63bb8720eab8be1635fb7573bfa3f2 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/537073 Mon, 31 Mar 2025 01:51:19 -0000 https://status.aphex.co/incident/537073#8af87669acaf0da8c59829bbc03836921f98bee6118eb397cc5d75adf8af4f2d Incident Aphex Application went down. Map and Tile Servers (AU) is down https://status.aphex.co/incident/536378 Sat, 29 Mar 2025 06:40:05 -0000 https://status.aphex.co/incident/536378#22f2bc0a1d0986619ad2bdc99a6d23dda2fbc1ee7e864da87bd664b177aceae0 Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/536378 Sat, 29 Mar 2025 06:38:36 -0000 https://status.aphex.co/incident/536378#aa7d829e125c4b7db75814881b60d223002bc185442dce266c5b6034d086748c Incident Map and Tile Servers (AU) went down. Map and Tile Servers (EU) is down https://status.aphex.co/incident/535721 Thu, 27 Mar 2025 23:48:05 -0000 https://status.aphex.co/incident/535721#8abbb525ed7750af05dd4620fd01465d291b038ec83750e0c3cb2af90d546f8c Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (EU) is down https://status.aphex.co/incident/535721 Thu, 27 Mar 2025 23:44:08 -0000 https://status.aphex.co/incident/535721#8ffb2cfdcd7e3f43538041c6238b1c17b4b7ada308311b9fd098ceaf2bce6e50 Incident Map and Tile Servers (EU) went down. Map and Tile Servers (AU) is down https://status.aphex.co/incident/533521 Mon, 24 Mar 2025 18:56:55 -0000 https://status.aphex.co/incident/533521#9dde302e42c95d0fbaf303efa4a2b0fa71f1a41a13dcc68f9e1d8762640d9c6f Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/533521 Mon, 24 Mar 2025 13:05:00 -0000 https://status.aphex.co/incident/533521#042cd1c009081ab70fcb5426d9cb59effa0fc12e1a3aa99a89893962b0758d46 Incident Storage failed to mount, preventing the backend server from starting properly. Map and Tile Servers (AU) is down https://status.aphex.co/incident/526885 Wed, 12 Mar 2025 08:27:54 -0000 https://status.aphex.co/incident/526885#94bf16842598944ae4abe8a6cfce69dd7889e0f9da1f12e9f8a2229034a74d10 Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/526885 Wed, 12 Mar 2025 08:16:00 -0000 https://status.aphex.co/incident/526885#11f4e870bc2b7630a1911e76ba8b9e71259ab9a5f84a0361739d1372b49691f9 Incident A large file upload caused unexpected processing delays, impacting our tiling service. We are reviewing system configurations to improve handling of such cases. Aphex Application is down https://status.aphex.co/incident/522024 Mon, 03 Mar 2025 21:08:56 -0000 https://status.aphex.co/incident/522024#560c91118ff58fdd7a4917f0b91fff0f6ac0917683d04dd440c95576b8156936 Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/522024 Mon, 03 Mar 2025 21:07:45 -0000 https://status.aphex.co/incident/522024#d6187546862f86504ea59dcd5a1abfd45e3a2e85c4528a8d2d8988b06cdfb82d Incident Aphex Application went down. Aphex Application is down https://status.aphex.co/incident/522024 Mon, 03 Mar 2025 17:20:21 -0000 https://status.aphex.co/incident/522024#0d53ede3bb4ddd58a3c4cdf0136f9867d3a6750e6e4bc4240e6371a9915b895d Incident Aphex Application recovered. Aphex Application is down https://status.aphex.co/incident/522024 Mon, 03 Mar 2025 17:04:22 -0000 https://status.aphex.co/incident/522024#ff2f25d87cdc1c75de8a38676096a034a97af2cfe03f39826fa0785d55f1d5d4 Incident Aphex Application went down. Map and Tile Servers (AU) and Map and Tile Servers (EU) are down https://status.aphex.co/incident/518993 Wed, 26 Feb 2025 00:55:53 -0000 https://status.aphex.co/incident/518993#b42fe278c9e6d1872566d6de5511b8e53fa1ff2109d905698ec1e551cd06affa Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) and Map and Tile Servers (EU) are down https://status.aphex.co/incident/518993 Wed, 26 Feb 2025 00:55:24 -0000 https://status.aphex.co/incident/518993#33ef437ad831788820358331345ea17827c9aeb30809dd2f22d359b0f14f374a Incident Map and Tile Servers (EU) recovered. Map and Tile Servers (AU) and Map and Tile Servers (EU) are down https://status.aphex.co/incident/518993 Wed, 26 Feb 2025 00:53:10 -0000 https://status.aphex.co/incident/518993#051b18e6ffd6a1866faff1a2ebe7a8120e577d102a234270167d711273bbaa32 Incident Map and Tile Servers (EU) went down. Map and Tile Servers (AU) and Map and Tile Servers (EU) are down https://status.aphex.co/incident/518993 Wed, 26 Feb 2025 00:52:11 -0000 https://status.aphex.co/incident/518993#7a949e8654a33b51a9e7ccdcbd96aaad183745c8ec65eab1f700c561a4d934f6 Incident Map and Tile Servers (AU) went down. Map and Tile Servers (AU) is down https://status.aphex.co/incident/518182 Mon, 24 Feb 2025 14:44:30 -0000 https://status.aphex.co/incident/518182#d97fa668186430273f1967371d080d823c96f282317fea1fd0262b76b665902b Incident Map and Tile Servers (AU) recovered. Map and Tile Servers (AU) is down https://status.aphex.co/incident/518182 Mon, 24 Feb 2025 14:41:28 -0000 https://status.aphex.co/incident/518182#a8cefc58f356c36e7fed443370e1026089ffed9b8410dc671a77b6d5a580c0d6 Incident Map and Tile Servers (AU) went down. Intermittent Authentication Issue (UK) https://status.aphex.co/incident/515227 Tue, 18 Feb 2025 09:44:00 -0000 https://status.aphex.co/incident/515227#3fb73cf0a2151f5e76a7e631dfc146b320c85131cf5c22f1f5de84b64b922509 Incident This incident has been resolved Intermittent Authentication Issue (UK) https://status.aphex.co/incident/515227 Tue, 18 Feb 2025 09:30:00 -0000 https://status.aphex.co/incident/515227#8c2641b46f1c122cb6a247dc8a8f33abe8e1a289eb8dae82d747dcc947fa67e7 Incident We are currently experiencing intermittent authentication issues due to disruptions with our identity provider (WorkOS). Some users may encounter errors when attempting to log in. Impact: You may receive an error message during login attempts. Workaround: If you encounter an error, please try logging in again. Multiple attempts should eventually succeed. We are actively monitoring the situation and working with WorkOS to resolve this issue. We apologise for any inconvenience this may cause. For urgent assistance, please contact support@aphex.co Status updates will be posted here as they become available.