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Resolved

Unable to upload Images on Diary/Planner and Insight data experiencing delays

Oct 20, 2026 at 8:21am UTC
Affected services
Aphex Application

Resolved
Oct 20, 2026 at 11:57am UTC

This issue has been resolved and users can now upload Drawing location images/PDFs, Diary images and access information in Insight.

Thank you for bearing with us whilst we worked through this.

Created
Oct 20, 2026 at 8:21am UTC

Users unable to upload images in Diary/Planner, Insight data also experiencing issues. This appears to be due to a Google Cloud Service outage.

We are aware of this issue and the team are looking into it.