Previous incidents
Aphex Application is down
Resolved Aug 19, 2026 at 12:04am UTC
Aphex Application recovered.
1 previous update
Some user's unable to access Aphex
Resolved Aug 5, 2026 at 11:32am UTC
We identified the issue and resolved this. Services should be up and running as normal now. Thank you for your patience
1 previous update
Map and Tile Servers (AU) is down
Resolved Aug 4, 2026 at 10:14am UTC
Map and Tile Servers (AU) recovered.
1 previous update
AI Summary Feature Temporarily Unavailable in Diary
Resolved Jul 29, 2026 at 11:25pm UTC
The AI summary feature in Diary was temporarily unavailable this morning due to a response processing issue. The feature is now fully operational and working normally.
Users unable to get into Aphex and changes unable to save
Resolved Jul 16, 2026 at 10:16am UTC
We've identified and resolved the issue where users were unable to log in or make edits to tasks. This has now been resolved, thank you for your patience
2 previous updates
Some services are down
Resolved Jul 16, 2026 at 8:05am UTC
Aphex Application went down.
Map and Tile Servers (EU) is down
Resolved Jul 9, 2026 at 4:38pm UTC
Map and Tile Servers (EU) recovered.
1 previous update
Printing getting stuck on "processing"
Resolved Jun 19, 2026 at 9:29am UTC
We've identified and resolved the issue where users were getting stuck on "processing" while printing. This has now been resolved, thank you for your patience
1 previous update
Creating folders from Gantt is currently unavailable
Resolved Jun 4, 2026 at 3:06am UTC
We've identified and resolved the issue where creating a subfolder from the Gantt could cause other folders without tasks to disappear.
The + Add Folder button has now been restored to the overflow menu on the Gantt View, and folders and subfolders can once again be created from both the Gantt View and the Folder page within Project Assets.
Thank you for your patience while we investigated and resolved this issue!
1 previous update