We identified that updates were failing due to a caching issue.

The team deployed a fix overnight (UK time) and all affected projects are now updating as expected. Thanks for bearing with us.

We’ve identified that the failed updates were caused by a caching issue. Our system incorrectly believed the necessary data had already been stored, so it didn’t rebuild the cache as expected.

We’ve queue a fix to run overnight (UK time) to ensure affected projects are properly updated. Thanks for bearing with us - we’ll keep you posted.

We're investigating reports of existing tasks not appearing on the Gantt and missing Project Assets. We're working to fix the problem as quickly as we can and will share another update shortly.