Previous incidents
Some Users Experiencing an Issue with Task Updates and Saves
Updated Sep 01 at 03:42am UTC
A fix for the tasks saving has been released. There is still ongoing work around the sync engine to be released in the coming days.
This page will be kept updated as the rollout progresses.
4 previous updates
Some projects unable to see Tasks or Project Assets
Resolved Aug 19 at 07:38am UTC
We identified that updates were failing due to a caching issue.
The team deployed a fix overnight (UK time) and all affected projects are now updating as expected. Thanks for bearing with us.
2 previous updates
Map and Tile Servers (AU) is down
Resolved Aug 17 at 05:08pm UTC
Map and Tile Servers (AU) recovered.
1 previous update
Map and Tile Servers (EU) is down
Resolved Aug 15 at 08:07am UTC
Map and Tile Servers (EU) recovered.
1 previous update
We are currently experiencing intermittent issues with Published Versions
Resolved Aug 06 at 12:14pm UTC
We've identified the root cause of the issue, and all Published Versions are now loading as expected
1 previous update
Slow Project Load Times
Resolved Jul 28 at 07:50am UTC
We observed an increase in timeouts between two internal services, causing a temporary outage.
Restarting the affected service restored full functionality, and systems are now operating normally.
We’re continuing to investigate the underlying cause to prevent future recurrence.
1 previous update
Map and Tile Servers (AU) is down
Resolved Jul 22 at 01:00am UTC
Map and Tile Servers (AU) recovered.
1 previous update
Aphex Application is down
Resolved Jul 16 at 09:10pm UTC
Aphex Application recovered.
1 previous update
Some users are unable to view existing tasks on the Gantt
Resolved Jul 16 at 12:37am UTC
We’re back! Aphex App should be up and running. Thanks for bearing with us.
1 previous update
Map and Tile Servers (EU) is down
Resolved Jul 02 at 12:02pm UTC
Map and Tile Servers (EU) recovered.
1 previous update