After monitoring the fix we are confident this has resolved the issue to our sync engine and should no longer be impacting task edits.

Thanks for bearing with us.

The new sync engine is now live and early signs are positive with all project updates saving as expected.

We'll continue to monitor performance closely across all regions over the next day to ensure stability before marking this incident as resolved.

A fix for the tasks saving has been released. There is still ongoing work around the sync engine to be released in the coming days.

This page will be kept updated as the rollout progresses.

We’ve identified the cause of the saving issues affecting some projects.

Our team are working on the fix and working to get this released.

We're investigating reports of users experiencing issues with updating or saving tasks successfully within their Project. We're working to fix the problem as quickly as we can and will share another update shortly.

We’ve identified the cause of the saving issues affecting some projects. Our sync engine relies on a cache to keep projects fast and up to date. In some cases, the cache can drop and begin rebuilding from the database. During this rebuild window, changes may fail to save.

The cache will self-heal - smaller projects recover in minutes, larger ones may take over an hour.

We’re in the final stages of testing a fix and expect to release it soon. This page will be kept updated as the rollout progresses.

We're investigating reports of users experiencing issues with updating or saving tasks successfully within their Project. We're working to fix the problem as quickly as we can and will share another update shortly.