Previous incidents

June 2025
Jun 06, 2025
1 incident

XML & XER files using P6 Schema are importing with risk of duplicate tasks

Degraded

Created Jun 06 at 10:01am UTC

We’ve identified an issue with how activity IDs are mapped during import. While an import will complete successfully, it may cause duplicate tasks and broken links between subsequent imports and External ID's are incorrect.
To avoid cleanup later, we recommend holding off on imports until further notice.

Jun 05, 2025
1 incident

Map and Tile Servers (EU) is down

Downtime

Resolved Jun 05 at 08:04pm UTC

Map and Tile Servers (EU) recovered.

1 previous update

Jun 02, 2025
2 incidents

Unable to Upgrade/Downgrade trials - APAC Region

Degraded

Resolved Jun 02 at 03:42pm UTC

We’re back! Upgrading/Downgrading trials in the APAC Region should be up and running. Thanks for bearing with us.

1 previous update

Application error when signing up to Aphex

Degraded

Resolved Jun 02 at 09:17am UTC

We’re back! signing up to Aphex for the first time & hitting an issue where login tokens do not contain the correct information and are hitting a loading page should be up and running. Thanks for bearing with us.

1 previous update

May 2025
May 13, 2025
1 incident

Map and Tile Servers (AU) is down

Downtime

Resolved May 13 at 08:42pm UTC

Map and Tile Servers (AU) recovered.

1 previous update

May 12, 2025
1 incident

Map and Tile Servers (EU) is down

Downtime

Resolved May 12 at 03:36pm UTC

Map and Tile Servers (EU) recovered.

1 previous update

April 2025
Apr 09, 2025
1 incident

Unable to login to the Aphex mobile app

Degraded

Resolved Apr 09 at 01:56pm UTC

We’re back! We have identified the root cause of the issue and the mobile app is back up and running. Thanks for bearing with us.

1 previous update