Previous incidents
Some Users Experiencing an Issue with Task Updates and Saves
Resolved Sep 2, 2025 at 12:39pm UTC
After monitoring the fix we are confident this has resolved the issue to our sync engine and should no longer be impacting task edits.
Thanks for bearing with us.
6 previous updates
Some projects unable to see Tasks or Project Assets
Resolved Aug 19, 2025 at 7:38am UTC
We identified that updates were failing due to a caching issue.
The team deployed a fix overnight (UK time) and all affected projects are now updating as expected. Thanks for bearing with us.
2 previous updates
Map and Tile Servers (AU) is down
Resolved Aug 17, 2025 at 5:08pm UTC
Map and Tile Servers (AU) recovered.
1 previous update
Map and Tile Servers (EU) is down
Resolved Aug 15, 2025 at 8:07am UTC
Map and Tile Servers (EU) recovered.
1 previous update
We are currently experiencing intermittent issues with Published Versions
Resolved Aug 6, 2025 at 12:14pm UTC
We've identified the root cause of the issue, and all Published Versions are now loading as expected
1 previous update
Slow Project Load Times
Resolved Jul 28, 2025 at 7:50am UTC
We observed an increase in timeouts between two internal services, causing a temporary outage.
Restarting the affected service restored full functionality, and systems are now operating normally.
We’re continuing to investigate the underlying cause to prevent future recurrence.
1 previous update
Map and Tile Servers (AU) is down
Resolved Jul 22, 2025 at 1:00am UTC
Map and Tile Servers (AU) recovered.
1 previous update
Aphex Application is down
Resolved Jul 16, 2025 at 9:10pm UTC
Aphex Application recovered.
1 previous update
Some users are unable to view existing tasks on the Gantt
Resolved Jul 16, 2025 at 12:37am UTC
We’re back! Aphex App should be up and running. Thanks for bearing with us.
1 previous update
Map and Tile Servers (EU) is down
Resolved Jul 2, 2025 at 12:02pm UTC
Map and Tile Servers (EU) recovered.
1 previous update
Monitoring Cloud Provider Outage
Resolved Jun 13, 2025 at 1:45am UTC
Our Cloud Provider has resolved the issues.
1 previous update
Aphex Application is down
Resolved Jun 12, 2025 at 8:00pm UTC
Aphex Application recovered.
1 previous update
New Users Unable to Complete Signup
Resolved Jun 12, 2025 at 12:47am UTC
We’re back! New users should be able to sign up again. Thanks for bearing with us.
1 previous update
XML & XER files using P6 Schema are importing with risk of duplicate tasks
Resolved Jun 9, 2025 at 7:41am UTC
We’re back! Uploading XML & XER files using the P6 schema should be up and running. Thanks for bearing with us.
1 previous update
Map and Tile Servers (EU) is down
Resolved Jun 5, 2025 at 8:04pm UTC
Map and Tile Servers (EU) recovered.
1 previous update
Unable to Upgrade/Downgrade trials - APAC Region
Resolved Jun 2, 2025 at 3:42pm UTC
We’re back! Upgrading/Downgrading trials in the APAC Region should be up and running. Thanks for bearing with us.
1 previous update
Application error when signing up to Aphex
Resolved Jun 2, 2025 at 9:17am UTC
We’re back! signing up to Aphex for the first time & hitting an issue where login tokens do not contain the correct information and are hitting a loading page should be up and running. Thanks for bearing with us.
1 previous update